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Below is a feature comparison of the three methods of licensing we currently offer. We are always open to other suggestions, so give us a try!
We offer added benefits to the Advanced Subscription to provide the best value to all our clients. All subscription terms are a minimum of three years duration, thereafter ending at any time. Please bear in mind our terms and conditions of our services as noted on our Terms & Conditions page when deciding upon your method of choice.
| Feature | Perpetual License | Regular Subscription with Maintenance | Advanced Subscription with Maintenance, Daily Backup to Micro-Cloud |
|---|---|---|---|
| Bug Fixes | For first 30 days only | Yes | Yes |
| Updates | No | Yes | Yes |
| Upgrades | No | Yes | Yes |
| Feature Request | No | Yes (see Maintenance note below) | Yes - 50% more than Regular Plan (see Maintenance note below) |
| Micro-Cloud Data Backup | From $22.00 per month | From $15.00 per month | Free |
| Web Page Design | One-off cost of $190.00 | One-off cost of $145.00 | One-off cost of $50.00 |
| Web Page Adjustments | From $75.00 | $36.50 | $15.00 |
| Single Web Page* Hosting (monthly) | $30.00 | $20.00 | Free |
| Up to 20 Pages* Web Hosting (monthly) | $45.00 | $30.00 | $10.00 per month |
| Over 20 Pages* Web Hosting (monthly) | $45.00 + $1.50 per additional page* | $30.00 + 1.10 per additional page* | $10.00 + .75 per additional page* |
| Domain Registration** | From 7.50 per month | From $5.00 per month | From $3.75 per month |
*Page definition: text as fits on A4 page at 14 point arial font, plus images. Page size not to exceed 800K. External Links not allowed. Third Party Advertisements not permitted. Beyond the limitations imposed we do allow all possibilities, but they may incur additional charges.
** Depends on domain extension (.com, .co.uk, .biz, .co.nz, .com.au, .net)
Terms Used:
Perpetual Licensing Conditions: During development, there is adequate interaction between you, us and the product being designed. By the completion of the project, we ask you to sign off the project to agree that you have tested and used the software enough to notice any changes you require that are not implemented, but specified. We carry out extensive testing both with our own inputs as well as data from your own current systems to ensure we’ve covered as much as we can. From the project completion, you have thirty days in which if you uncover any bugs in the system, we will fix at no cost, after which time, we will use our discretion or come to an agreement with you as to a resolution. If you change Operating System or PC or DB Core products and the software fails in some manner, reparations, adjustments and conversion costs may fall on you, unless we have an agreement specifying otherwise.
Maintenance allows for the fixing of any software bugs for the duration of your subscription. It allows for some design changes during the subscription period. We “allow” for any changes, but limit the amount of time we will assign to the project each year to a percentage of the annual subscription rate commensurate with our prevailing hourly rate. In the example used above, in the first year we would assign up to 10% of the annual subscription value for additional services, in subsequent years this would grow by 5% to a maximum of 25%. This does allow a good scope for businesses that grow to be assured that their investment is secure. Of course, your software will always be kept up to date for new operating systems and DB core products.
Micro-Cloud is a backup strategy employed for the exclusive use of Micro-based software for our clients. The only data stored is the Micro- based files and is provided for your safety, peace of mind and simplicity. Each backup is monitored to ensure that is has been completed and although we expect several failed backups per month, any continual failures will be attended to, allowing you to have the assurance that in the event of a catastrophic loss of your files, you will have workable backups to fall back on. Since there is a cumulative backup retention programme in place, you can go back to any point in time! As your backups are safely in our Cloud, if you have need to assistance, we can call upon your backups to trace any fault, error or issue and make corrections for you offline. Upon termination of subscription, files are held for thirty days before deletion.
The Consultation Fee is a non-refundable fee that allows us to dedicate some valuable time to your project personally and permits us to recoup some of our costs in the initial stages. If you find that the database we provide is unsuitable for your operation and does not adhere to your specifications at the projects completion, we provide a guarantee that your payments to us will be refunded (see note on agreed specification). It is not refunded if you change your mind and decide not to go ahead with the implementation due to other reasons.
Monthly Subscription fees are payable in advance and must be paid by the due date, otherwise your DB may become inoperable. Late settlement may forfeit benefits. Any amendments, bug fixes, additional features or changes are put on hold whilst an account is in arrears.
The Agreed Specification is a report showing what you want out of the system and may include how it looks, the layout, the features needed, number of entries permitted along with other user-defined attributes and will include restrictions we need to impose, deviations, amendments and changes necessary as the project develops. It also contains the agreed cost of the project and the type of license that will be employed. There are times when a revamp is required with the specifications and a new report is drawn allow for implementation of user feedback. Please note, that if the the original specification changes, whether we are able to provide a solution that satisfies the agreed specification is subjective and therefore any refund will not be entertained; fair's, fair?
Please note all prices displayed on this website are quoted in US$. If you require other currencies, please advise.